Shanti Sukoon Kuteer respects your privacy. This policy explains what information we collect, how we use it, and how we keep it safe.
1. Information We Collect
When you book a service, we may collect:
- Name, gender, email, mobile number, and address
- Preferred appointment time
- Service selected and payment details (via our payment partner)
- Health-related information you share during booking or consultation
- Parent/guardian details for patients under 18
2. How We Use Your Information
We use your information to:
- Schedule and provide consultations and wellness services
- Process payments and send booking confirmations
- Contact you about your appointment
- Maintain clinical records as required
- Improve our services and website experience
3. Confidentiality
Personal and medical information is treated as confidential and shared only with authorised staff involved in your care, or when required by law.
4. Payment Information
Payments are processed through Razorpay / UPI. We do not store your full card or UPI credentials on our servers.
5. Data Storage & Security
We take reasonable technical and organisational steps to protect your data. No method of transmission over the internet is completely secure, but we work to keep your information safe.
6. Sharing of Information
We do not sell your personal information. We may share data with:
- Payment processors to complete your transaction
- Authorities when legally required
- Service providers who help us run the website, under confidentiality
7. Your Rights
You may request access to, correction of, or deletion of your personal data (subject to legal and clinical record-keeping requirements) by contacting us.
8. Children
For patients under 18, a parent or guardian must provide consent and their contact details.
9. Cookies
Our website may use cookies for basic functionality. See our Cookie Policy.
10. Contact
For privacy questions, visit Contact Us.